RETURN & REFUND POLICY

Last updated: June 23, 2026

RETURN ELIGIBILITY

We accept returns for both defective and non-defective items.

To qualify for a return:

• Request must be submitted within 30 days of delivery

• Item must be in original or gently used condition

• Item should include original packaging when available

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RETURN PERIOD

Customers have 30 days from the delivery date to request a return.

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RETURN SHIPPING

For non-defective returns, customers are responsible for return shipping costs.

For defective, damaged, or incorrect items, we will provide an appropriate resolution at no additional cost.

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EXCHANGES

Exchanges are accepted subject to product availability.

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REFUNDS

After inspection and approval:

• Refunds are processed within 10 business days

• Refunds are issued to the original payment method

A confirmation email will be sent once the refund has been completed.

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NON-RETURNABLE ITEMS

Returns may not be accepted for:

• Items damaged through misuse

• Items returned beyond the return window

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DAMAGED OR INCORRECT ITEMS

Please contact us within 48 hours of delivery and provide photos showing the issue.

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CONTACT

Email: refund@lifvoro.com